We get asked this question more often than not. It is our belief that we should not be taking a percentage of collections by just entering ICD and CPT codes. Charging 6% to 8% for entering a code for an office visit that doesn’t require much expertise is too expensive for the practice. The majority of the claims are passed through to the insurance company on the first attempt and therefore, charge entry and claims submission is less time consuming compared to AR follow up. Therefore, charging 6% – 8% on total collections is financially beneficial to the billing company and not to the practice.

Where GoSoft adds value is AR follow up and working relentlessly to ensure you are collecting every penny that is owed to you. In the revenue cycle management (billing, coding, payment posting, and AR follow up), this is the most time consuming part and requires man power to improve collections. Having a team of 5 – 6 experts working simultaneously on all aspects of revenue cycle management will produce far better financial results. You will get paid more and much faster if claims are submitted daily, payments are posted daily, and specialized AR callers are following up daily.

Either way, we are 50% cheaper than the current set up. Though we pride ourselves in being able to save you money each month, we almost always increase revenue as well.