We offer phone answering services both during work hours as well as after hours. During work hours, our representatives will act as a phone receptionist. They will modify appointments, accept Rx refill requests, take down messages, etc just as a receptionist would do. We do work through lunch which is an added benefit.
After hours, we work as an answering service. We will take down messages left by patients and send them securely to the office daily. We will also page the on call doctor as necessary.
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