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7 Ways To Improve Patient Satisfaction, Experience, And Customer Service, From Consulting In Hospitals And Healthcare

7 Ways To Improve Patient Satisfaction, Experience, And Customer Service, From Consulting In Hospitals And Healthcare Micah Solomon CONTRIBUTOR I write on customer service, customer experience and corporate culture FOLLOW ON FORBES (571) Opinions expressed by Forbes Contributors are their own. Improving patient satisfaction, customer service and the customer experience, and, of course, HCAHPS scores: [...]

By gosoftse|2016-10-22T12:06:03+00:00August 25th, 2015|Patient Experience|0 Comments

Meaningful Use Reporting Span Will Shrink to 90 Days in 2015

Robert Lowes Disclosures | April 10, 2015 As promised, the Centers for Medicare & Medicaid Services (CMS) today formally proposed to shorten the reporting periodfor its meaningful use incentive program for electronic health record (EHR) systems in 2015 from 12 months to 90 days. The shorter time frame applies to physicians who are new to [...]

By gosoftse|2016-10-22T12:06:03+00:00August 14th, 2015|Practice Management|0 Comments

Addressing Common Inefficiencies in Office Practice

A well-organized workflow will save you time, money and aggravation. Jill Young, CPC, CEDC, CIMC Fam Pract Manag. 2010 Nov-Dec;17(6):28-32. Inefficiencies in a medical practice do not merely waste time and effort; they can also contribute to errors, reduce productivity, hurt the bottom line, and frustrate patients, staff and physicians. It's no wonder, then, that efficiency was [...]

By gosoftse|2016-10-22T12:06:03+00:00August 13th, 2015|Patient Experience|0 Comments

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7 Ways To Improve Patient Satisfaction, Experience, And Customer Service, From Consulting In Hospitals And Healthcare

Meaningful Use Reporting Span Will Shrink to 90 Days in 2015

Addressing Common Inefficiencies in Office Practice